At MexiaHealth, we understand the importance of privacy and are committed to protecting the confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical tourism concierge services.
1. **Personal Information:** We may collect personal information such as your name, contact details, medical history, and travel preferences when you inquire about or use our services.
2. **Medical Information:** In order to provide personalized medical tourism services, we may collect information about your medical condition, treatment preferences, and related health data.
3. **Travel Information:** We may collect travel-related information including passport details, travel itinerary, accommodation preferences, and transportation arrangements.
4. **Payment Information:** If applicable, we may collect payment information such as credit card details to process payments for our services.
1. **Facilitate Medical Tourism Services:** We use your information to facilitate and coordinate medical treatments, travel arrangements, accommodations, and other services related to your medical tourism experience.
2. **Personalization:** We may use your information to personalize your experience, tailor our services to your preferences, and provide relevant recommendations.
3. **Communication:** We may use your contact information to communicate with you about your inquiries, bookings, updates, promotions, and important notices related to our services.
4. **Quality Improvement:** We may analyze usage data and feedback to improve the quality of our services, enhance customer experience, and develop new offerings.
1. **Service Providers:** We may share your information with trusted service providers, medical facilities, travel agencies, and other partners who assist us in delivering our services.
2. **Medical Providers:** With your consent, we may share your medical information with healthcare providers to facilitate medical treatments and ensure continuity of care.
3. **Legal Compliance:** We may disclose your information when required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others.
We implement strict security measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving promotional communications from us.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@mexiahealth.com.
This Privacy Policy was last updated on February 5th, 2024.